Evaluating Information to Determine Compliance with Standards — Using relevant info and particular person judgment to determine whether or not events or processes adjust to legal guidelines, regulations, or requirements. Active Listening — Giving full consideration to what different people are saying, taking time to understand the points being made, asking questions as applicable, and never interrupting at inappropriate times. Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic tools, and laptop hardware and software, including functions and programming. Customer and Personal Service — Knowledge of rules and processes for providing customer and personal companies.
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